How do I get Instacart shopper support?
Faster, more personalized support
We’ve always made support available via email or phone call. Now, shoppers can contact our support team directly through the shopper app.
Subsequently, How do I contact shopper support?
How do I reach someone at Instacart?
Instacart Support Phone Number
You can call the company at 1 (888)246-7822. If you have a more urgent question or just prefer to speak to a live human, then Instacart also has a support phone number you can call.
Can someone help me with Instacart?
It is not permitted in Instacart’s terms of service for a Shopper to be accompanied by others while performing their duties because a trained person keeps a check so you will be unable to ride with anyone while working for Instacart.
Can you chat with Instacart?
Instacart Help Center – Chat with your shopper.
Can I have two Instacart shopper accounts?
Can I have two or more accounts? Instacart allows only one personal account per person or household. However, you may use a secondary account for business purposes. Accounts aren’t limited to one delivery address, or even one ZIP code.
Do Instacart shoppers get in trouble for missing items?
Instacart doesn’t charge Shoppers for missing items. But it has a rating system through which customers rate the quality of the service they’re being provided by a Shopper. It stands to reason that a low rating would be given if one were to find out that items that one needs urgently and has been paid for are missing!
How do I reactivate my Instacart Shopper account?
If you believe Instacart deactivated your account in error or due to a simple mistake, contacting Instacart customer service is the first step towards reactivation. Grocery delivery services such as Instacart, Shipt, and others don’t tolerate serious offenses.
Can you use EBT on Instacart?
Instacart has received approval from the U.S. government to accept EBT SNAP as a payment method on EBT SNAP-eligible items in select states. Currently, customers with a valid EBT SNAP card in all states except Alaska, Louisiana and Montana can use their SNAP funds on Instacart, per government regulation.
Can you get kicked off Instacart?
You can get kicked off the Instacart platform at any time for a variety of reasons. Per their deactivation policy, the reason behind many account deactivations has to do with a shopper violating their independent contractor agreement.
Can I use someone else’s Instacart shopper card?
Can I use another someone’s card to activate and use it? (that card hasn’t used before) Yeah done it before. If you already don’t have the card on Apple Pay, do it!
How long is Instacart suspension?
Instacart says the suspensions happen when the company “suspects fraudulent or unusual activity related to an order,” but workers say being locked out of their accounts for 24 hours means Instacart is keeping them from work, often for no reason. Shoppers have complained on Facebook and Reddit groups about the policy.
Can Instacart Shoppers report customers?
Unfortunately, Instacart also offers the opportunity for thieving customers to report orders missing fraudulently, which can hurt shoppers ratings in 2022.
Do Instacart Shoppers get penalized for mistakes?
Instacart Shoppers do not have their pay docked for making mistakes or receiving a bad review. However, Instacart Shoppers do get rated by customers, and the Instacart system, in turn, rewards higher-rated Shoppers with more orders than those who receive a mediocre or poor rating.
Can Instacart Shopper see rating?
We only see compliments associated with 5 star ratings, any comments on other ratings are not shown to us.
Can you make a new Instacart account after being deactivated?
If you were deactivated, had your appeal denied and now are wondering if you can just make a new Instacart Shopper account, the answer is: maybe. Technically, according to Instacart’s terms and conditions (which you did agree to when you signed up), it is forbidden for one person to initiate a new account.
Is it easy to get deactivated from Instacart?
really really low, your account is at risk of deactivation and you simply know that you’re in danger of getting fired. A sure way to get your account deactivated is by delivering poor service to Instacart customers. An unhappy customer can cancel the Instacart account at any time.
Can you reapply to Instacart?
1 answer. No, once your account is deactivated, you can fight it but they will always say no. It doesn’t matter how good of a worker you are, they can still do that to you whenever they feel like it.
Does Amazon deliver food?
That stands for AmazonFresh, a subscription service available to Prime members that delivers fresh groceries from Amazon fulfillment centers. Through AmazonFresh, you can get fresh groceries, such as produce, meat and dairy, as well as pantry items, delivered to your door the day you order it or the day after.
Does Amazon accept EBT?
Who is eligible to use SNAP EBT on Amazon? Amazon is part of a pilot run by the United States Department of Agriculture (USDA) to accept SNAP EBT online. Currently, customers with a valid SNAP EBT card in all states except Alaska and Hawaii can use their SNAP funds on Amazon.
Does target take EBT?
Target is a leading grocery retailer in the U.S. and accepts SNAP EBT cards as payment at authorized store locations. According to QuerySprout, Target customers can use their EBT card to purchase groceries, such as fruit, vegetables, meat, cereal, whole wheat bread, grains, canned fish, juice and milk.
What rating will get you deactivated from Instacart?
LOW RATINGS
A 4.5 rating is really really low, your account is at risk of deactivation and you simply know that you’re in danger of getting fired. A sure way to get your account deactivated is by delivering poor service to Instacart customers. An unhappy customer can cancel the Instacart account at any time.
Why is my Instacart account suspended?
Account suspended
Sometimes Instacart may suspend customer accounts as a security measure to prevent fraud. Our top priority is keeping your personal information secure. If your account appears to be suspended, you won’t be able to place any orders. Please reach out to Instacart Care, and we can assist you.
How do I quit Instacart?
First, you can call Instacart shopper customer support at: (888)-246-7822. You’ll speak to a customer service representative, who can walk you through canceling your account.
Can I use my Instacart card for gas?
Can I Use My Instacart Card For Gas? No, you will use the card to pay for any and all orders that are not prepaid. Instacart does not pay for gas and ticket. You cannot use the card for personal use.
Can I do Instacart with my husband?
Can I do Instacart with my husband? One cannot drive for Instacart with one’s husband unless the husband is also an Instacart employee. It is against Instacart regulations to shop with anyone who is not an Instacart employee with their own Instacart shopper account.
What happens if you steal from Instacart?
Instacart Shoppers do not pay for missing items, as they may not be responsible. When customers report missing items, Instacart investigates, and when it’s confirmed, it offers to refund the customer or credits them. That way, they can either have their money back or order again.
How do you get unsuspended on Instacart?
If your driver account has been temporarily or permanently deactivated for any reason, and you think it was an error, you have an opportunity to contact Instacart Care support and dispute your deactivation.
Does Instacart penalize shoppers? The rating system is not designed to penalize workers. It’s essentially a feedback mechanism that provides shoppers with data about where to improve. But, the rating system, even though vital and used by Instacart’s competitors, it’s something a shopper must keep at the top of their mind.
