Does OfferUp offer buyer protection?
When paying and getting items shipped through OfferUp’s system, you’ll be covered by OfferUp’s Buyer Protection program. By keeping your transaction inside OfferUp, and not using an external payment or shipping service, OfferUp can help protect you from fraud and theft.
Then, How much does it cost to post a car on OfferUp?
Posting and browsing items on OfferUp is free, and buying items with cash is free for both sellers and buyers. Certain transactions, like shipped items, may include service fees or shipping costs when the item is sold.
Can you sue someone on OfferUp?
Can you be sued? Yes, anybody who can find a courthouse and pay a filing fee (or submit a proper pauper’s affidavit) can file suit.
Can I get my money back on OfferUp?
You can request a refund from the delivered notification you received up to 2 days after you get the item. If you don’t get a response that solves the issue, you have 2 more days to let us know by filing a claim. After that time period expires, we’ll assume you’re happy with the item and complete the transaction.
What happens if a seller doesn’t ship on OfferUp?
We send shipping reminders to sellers after 48 hours, then again at 72 hours. If the seller still doesn’t ship after 6 days, we cancel the purchase. Your money will be returned to you, however, it may take up to 5 business days for the funds to return to your account or card.
Is it safe to give address on OfferUp?
Please don’t give away personal information such as email, phone number, or address. Use in-app messaging to communicate securely. Pay with cash or use OfferUp Payments available in some markets.
Is Craigslist better than OfferUp?
Craigslist is worth it if you’re willing to put up with potentially flaky sellers. If you’re a regular seller who hopes to generate a reputation with buyers, OfferUp is the way to go! It’s easy to use and great for regular users.
Does OfferUp hold money?
How it works. Ship: When you accept an offer, we’ll authorize the buyer’s payment and hold it until you ship. Don’t wait until the last minute to ship! We recommend shipping the item as soon as you can.
What happens when someone is reported on OfferUp?
When you report someone in the app, you’re reporting them to OfferUp. We might follow up with you if additional information is needed. If someone is bothering you, you can block them. You won’t receive further messages from them and any current message threads you have with them will also disappear.
Does OfferUp take a cut?
Sellers are required to pay a service fee when shipped items sell. The fee is either a minimum of $1.99, or 12.9% of the sale price. For more information on seller fees, see our Terms of Service.
Are all sales final on OfferUp?
Once money has been exchanged for an item, the sale is final. Resolve any questions or issues with the seller before you pay.
What to do if a seller refuses to refund?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
Is PayPal safe for OfferUp?
It is not advisable to use PayPal on OfferUp. OfferUp gives you protection through OfferUp’s Buyer Protection Program. So using other apps such as PayPal and Venmo might complicate things. Transfers through Western Union, MoneyGram even personal or certified cheques should be avoided.
Does OfferUp provide a tracking number?
Whether you chose Make an Offer or Buy Now, you can easily track the status of your purchase by following these steps: Go to your account. Tap Purchases & sales. Tap Transactions.
What can I do if I paid for something and it never arrived?
If the seller hasn’t shipped the item within the timeframe they promised when you bought it, you can cancel the order. If you never got your order and the charge appears on your credit card statement, you can dispute it as a billing error.
Should you give your phone number on OfferUp?
Only communicate through OfferUp.
You should never have to give your phone number or email address to another OfferUp user. If a buyer or seller tries to move your communication to a different app or service, politely decline.
How do I trust someone on OfferUp?
Before you meet
- Never share confidential information with another person (i.e. passwords, social security numbers, banking information).
- Don’t share your phone number. Chat through the OfferUp app! Follow our tips for messaging.
- Research the person, product, and place. Check out the other person’s profile.
Is Craigslist owned by OfferUp?
OfferUp was created in 2011 by Nick Huzar, former co-founder and CTO of Konnects, Inc., and Arean van Veelen. OfferUp is a mobile-driven local marketplace that competes with companies such as eBay, Craigslist and Facebook Marketplace.
What percentage does OfferUp take?
Buyers will pay for shipping costs; sellers can list for free, but will pay OfferUp a 7.9 percent fee if the item is sold. OfferUp provides buyer and seller protections; you can read more details about the shipping rules here. The shipping feature does not affect local transactions, which do not include fees.
Are Letgo and OfferUp the same?
Letgo is now part of OfferUp! – OfferUp Support.
What payment methods does OfferUp use?
When paying for a shipped item, you can use the following payment methods.
- Credit and debit cards including: Visa. Mastercard. American Express. Discover. JCB. Diners Club.
- Apple Pay.
How do you get paid through OfferUp?
To get paid on OfferUp, sellers collect cash in person or get paid through the app for shipping transactions.
- Selling locally. Usually, a seller and buyer make a tentative agreement about the price before they meet.
- Selling shipped items. When shipping, sellers get paid through the OfferUp app.
- After you sell.
Does OfferUp have seller protection?
Sellers on OfferUp are not only protected by our policies and partnerships, but also by our world-class fraud detection, automation, machine learning, and data models that make OfferUp the simplest, most trusted way to buy and sell. OfferUp teams are working full time to block and mitigate fraudulent behavior.
What happens if someone sells you a broken item on OfferUp?
If an item you bought through OfferUp was damaged during shipping, contact OfferUp using the Contact us button at the end of this article. Please select Submit a buyer protection claim in the form to direct your claim appropriately. Your transaction ID will be required to look up details about your purchase.
Should you give your address on OfferUp?
Please don’t give away personal information such as email, phone number, or address. Use in-app messaging to communicate securely. Pay with cash or use OfferUp Payments available in some markets. Do not make wire transfers or send money by mail.
How do I verify payment on OfferUp?
Add a credit or debit card to your account. This will become your payment method. You’ll also get the “Verified for payments” badge added to your profile. When a seller accepts your offer, the payment is authorized (but not yet charged) on your card.