Can you get your money back on OfferUp?
You can request a refund from the delivered notification you received up to 2 days after you get the item. If you don’t get a response that solves the issue, you have 2 more days to let us know by filing a claim. After that time period expires, we’ll assume you’re happy with the item and complete the transaction.
Then, Is Craigslist better than OfferUp?
Craigslist is worth it if you’re willing to put up with potentially flaky sellers. If you’re a regular seller who hopes to generate a reputation with buyers, OfferUp is the way to go! It’s easy to use and great for regular users.
What do you do if you get scammed on OfferUp?
How to file a claim
- Within 2 days of receiving the item, first let the seller know if you didn’t get what you expected.
- If they decline or do not answer after 2 business days of submitting the refund request, use the ‘Get help from OfferUp button’ located in your chat message (found in the refund confirmation message).
What to do if a seller refuses to refund?
Company Won’t Give You a Refund? Here’s How to Get Your Money Back
- Try to Work it Out with the Merchant First.
- Option 1: Request a Chargeback.
- Option 2: Consider Mediation.
- Option 3: Sue in Small Claims.
- Option 4: Pursue Consumer Arbitration.
- FairShake Can Help Make Arbitrating a Breeze.
How do I get a refund from item not received?
If you qualify for a return but the seller won’t give you your money back, you have some options:
- Write a complaint letter: we have advice to help you do that and a sample letter.
- Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau.
Are Letgo and OfferUp the same?
Letgo is now part of OfferUp! – OfferUp Support.
Are people still using OfferUp?
Best for Buyers OfferUp
Letgo was recently merged into OfferUp and is no longer available for U.S. clients. Another great app on which you can sell anything from used cars to clothes to baby items is OfferUp.
How can you tell if someone is scamming you on OfferUp?
Some common examples include:
- The seller asks to be paid outside the OfferUp app.
- The seller makes an offer for an item that seems too good to be true.
- The buyer offers more than the listed price.
- The seller claims to pay for shipping fees and wants to send you an invoice.
Can you sue someone on OfferUp?
Can you be sued? Yes, anybody who can find a courthouse and pay a filing fee (or submit a proper pauper’s affidavit) can file suit.
Can I report a scammer on OfferUp?
If you have encountered illegal activity or a crime, we strongly recommend contacting local authorities. The police will need relevant details from you, such as the profile of the individual you were in contact with on OfferUp. If you think you received a fraudulent check or counterfeit money, do not deposit it.
Does OfferUp have seller protection?
Sellers on OfferUp are not only protected by our policies and partnerships, but also by our world-class fraud detection, automation, machine learning, and data models that make OfferUp the simplest, most trusted way to buy and sell. OfferUp teams are working full time to block and mitigate fraudulent behavior.
What are my refund rights?
You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. They do not have to provide a reason.
Can a buyer open a case after 30 days?
Buyers can open a case within 30 days of the estimated delivery date and this case is a defect for a seller. The case can be escalated by either party after 8 days and cases close automatically after 30 days. If the case is found in the sellers favour it is not classed as a defect.
Is it legal to not offer a refund?
Can a Store Refuse to Give a Refund According to Federal Law? There are no federal laws that require a merchant to refund money unless the product they sell turns out to be defective, despite the federal consumer protection regulation enforced by the Federal Trade Commission (FTC).
What do I do if my item hasn’t arrived?
Consumer Advice
If something you’ve ordered hasn’t arrived, you should contact the seller to find out where it is. It’s their legal responsibility to make sure the item is delivered to you. They should chase the delivery company and let you know what’s happened to your item.
What if my package says delivered but I never got it?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day’s delivery.
What happens if buyer claims item not received?
Send a message to your buyer, provide empathy, and let them know that you will do your best to resolve this dispute for them .
How to Address an “Item Not Received” Claim
- Notifying eBay.
- Notifying PayPal.
- Contacting their local postal carrier.
- Opening a case with the postal carrier involved.
What’s better than OfferUp?
Letgo. Letgo is another mobile app that is similar to OfferUp in what it enables you to do — sell extra stuff around your house. Unlike OfferUp, however, while Letgo is primarily a mobile app, you can access their marketplace on a desktop computer.
What happened to OfferUp?
SEATTLE, Aug. 31, 2020 /PRNewswire/ — Today, OfferUp announced that it has combined the OfferUp and letgo marketplaces into one with the new OfferUp & letgo app, creating an improved experience that brings together millions of buyers and sellers across the nation.
Which one is better OfferUp or letgo?
While LetGo is safer and the more popular app of the two, OfferUp is the better app in terms of customer service. Both LetGo and OfferUp have their apps available on the Apple and Google Play App Store. With over 30 million users, LetGo is more popular than OfferUp. It has been featured in many commercials lately.
Whats better OfferUp or Letgo?
While LetGo is safer and the more popular app of the two, OfferUp is the better app in terms of customer service. Both LetGo and OfferUp have their apps available on the Apple and Google Play App Store. With over 30 million users, LetGo is more popular than OfferUp. It has been featured in many commercials lately.
What are the most sold items on OfferUp?
10 Best Things to Sell On OfferUp 2022
- Furniture.
- Kitchen Appliances.
- Power Tools.
- Baby Items.
- Large Appliances.
- Sports Equipment.
- Handmade Items.
- Home Decor.
Are there fake buyers on OfferUp?
Code Verification & Bad Check Scam
An OfferUp scammer will pose as a buyer for an item that you’re selling and will attempt to get your (the seller’s) phone number. The bad guy will then come up with an excuse to text you, perhaps claiming they need to send a code to verify that you are a real person.
What happens if I get scammed on OfferUp?
If approved, OfferUp will issue a refund up to the original price (including shipping costs) of the item sent to the original form of payment.
